Refund policy
- At Dink It Shop, we are dedicated to outfitting the pickleball community with premium, meticulously crafted apparel. We stand firmly behind the quality of our gear and our promise to you.
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Our Production Standard To maintain our elite standard and minimize environmental waste, every item is exclusively printed to order just for you. Because of this customized process, we are unable to offer returns or exchanges for ordering the wrong size or color. Please review our sizing charts carefully before completing your purchase.
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The Dink It Quality Guarantee Your satisfaction on the court is our priority. If your order arrives with a manufacturing defect, misprint, or is damaged during transit, we will gladly issue a full refund or send a free replacement.
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How to Submit a Claim:
If you receive a flawed item, please contact us within 30 days of the purchase date.
- Email our dedicated team at: support@dinkitshop.com
- Include your order number.
- Attach clear photos of the defective product. Our team will review your claim and make it right immediately.
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Policy Updates
This policy is subject to change. Please review it periodically for any updates.
- Keep your gear game-ready! Check out our Washing Instructions for the best way to care for your Dink It apparel.