Contact information

  • Contact Us & FAQ

    If you have questions about our premium pickleball gear, shipping times,or your order status, please browse our frequently asked questions below.


  • HOW CAN I CONTACT DINK IT?

     Please email our dedicated Customer Support team at: support@dinkitshop.com
    We strive to provide elite service and will get back to you within 1-2 business days.

  • HOW MUCH IS SHIPPING?

     Shipping rates are calculated directly at checkout based on your location. We proudly offer FREE standard shipping on all USA orders over $50.00.
    International shipping rates will vary depending on the destination and order weight.

  • HOW LONG UNTIL I RECEIVE MY ORDER?

    Quality takes a little time. Every piece of Dink It apparel is custom-printed specifically for you to ensure the highest standard. Production typically takes 2-4 business days.
    Once shipped, most US orders arrive within 3-5 business days. You will receive an email with tracking information as soon as your package hits the road!

  • WHY DID I ONLY RECEIVE PART OF MY ORDER?

     To get your gear to you as quickly as possible, some of our products may ship separately from different specialized facilities. If you only received part of your order, don't worry—the rest of your items are on the way!

  • DO YOU OFFER DISCOUNTS FOR PICKLEBALL BULK OR CUSTOM ORDERS?

    Yes, we do!
    we offer bulk discounts. Please reach out to support@dinkitshop.com and we will provide you with a custom checkout code.

  • CAN I REPLACE A DAMAGED OR INCORRECT ITEM?

     Because our products are crafted specifically to order, we do not accept general returns, but we stand by our quality and do issue refunds or replacements for defective items.

     If you receive a damaged or incorrect product, please contact us immediately.
    Refer to our Refund Policy for more details.