Privacy policy

Last updated: February 24, 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Store, we collect information about the individual web pages or pickleball products that you view, what websites or search terms referred you to the Store, and information about how you interact with the Store.

When you make a purchase or attempt to make a purchase through the Store, we collect certain information from you, including:
- Identity Data: Name, billing address, and shipping address.
- Contact Data: Email address and phone number.
- Financial Data: Payment information (including credit card numbers).

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Store (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
* Communicate with you regarding your pickleball gear and orders.
* Screen our orders for potential risk or fraud.
* When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third-party service providers to help us operate our store and provide our services to you. These include:

- Platform Provider: We use **Shopify** to power our online store. Shopify acts as a data processor to help us manage products, payments, and customer data. You can read more about how Shopify uses your Personal Information here: [https://www.shopify.com/legal/privacy](https://www.shopify.com/legal/privacy).
- Analytics & Performance: We use **Google Analytics** to help us understand how our customers interact with the store, which allows us to improve your shopping experience. 
- Order Fulfillment & Logistics: To get your pickleball gear to your doorstep, we share your name and shipping address with our printing and shipping partners (such as Printify and their associated carriers). They are only provided with the information necessary to fulfill your order.
- Marketing & Advertising: We may share limited information with advertising platforms (like Meta or Google Ads) to show you relevant products based on your interests.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights and the safety of our community.

4. BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt-out of targeted advertising by visiting the settings of the platforms you use (such as Facebook or Google).

5. YOUR RIGHTS

If you are a resident of certain regions (such as the EU or specific US states like California), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. DATA RETENTION

When you place an order through the Store, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

8. MINORS

The Store is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

9. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: Support@dinkitshop.com